Help Center

Your trusted guide for smooth, safe, and premium airport-hotel transfers.

Frequently Asked Questions

Find answers to common questions about our services

Booking & Services

Drivers & Tracking

Vehicles & Capacity

Payment & Pricing

Flights & Timing

Special Requests

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Help Center

Frequently Asked Questions

Booking & Services

What services does AirportHotelTransfer.com provide?

How do I book a transfer?

Can I book a return transfer at the same time?

Do you offer last-minute bookings?

Can I change or cancel my booking?

Drivers & Tracking

Do you provide real-time driver tracking?

Will the driver meet me inside the airport?

Are your drivers licensed and professionally trained?

Will the driver assist with luggage?

What if I cannot find my driver at the airport?

Vehicles & Capacity

What vehicle types do you offer?

Do you offer baby seats or child boosters?

How much luggage can I bring?

Can I upgrade my vehicle after booking?

Are your vehicles smoke-free and clean?

Payment & Pricing

What payment methods do you accept?

Is the price fixed or can it change later?

Do you provide invoices for corporate clients?

Flights & Timing

What happens if my flight is delayed or arrives early?

Are your transfers available 24/7?

How early should I schedule my departure pickup?

Do you operate during holidays or special events?

What if my baggage takes longer than usual to arrive?

Special Requests

Can I bring a pet?

Can I request multiple stops?

Are child passengers counted as full passengers?

Do you serve destinations outside Antalya?

What happens if I leave something in the car?

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