Ozkaymak Select Resort Hotel

Ozkaymak Select Resort Hotel in Alanya has garnered a wide range of feedback from its guests, with many expressing disappointment in several key areas of their stay. A recurring theme among the reviews is dissatisfaction with the level of hospitality and service, particularly at check-in and throughout the stay. Several guests reported issues such as being assigned to the wrong room category, difficulty obtaining basic amenities like towels or child potties, and challenges with staff communication, especially due to language barriers. The hotel’s cleanliness standards were questioned, with some guests mentioning unclean rooms and public areas, as well as overcrowding both in the hotel and on the beach, making it difficult to find available sunbeds or enjoy common facilities. The quality and variety of food offered at Ozkaymak Select have also been a point of contention. Many reviewers described the dining experience as subpar, with limited choices, repetitive menus, and buffet items running out well before the end of meal times. Guests noted that the food often lacked freshness and authenticity, and that long queues were a common occurrence at both the main restaurant and snack bars. Despite these criticisms, there are also positive remarks, with at least one guest highlighting the hotel’s cleanliness, modern rooms, and friendly staff, suggesting that experiences can vary. However, based on the majority of the reviews, travelers seeking a high standard of comfort, hospitality, and culinary enjoyment may wish to consider these aspects before booking their stay at this resort.