Grand Alisa Hotel (Ex. Royalista Hotel)

Informal all-inclusive hotel offering an outdoor pool, a hot tub & a sauna, plus dining & sea views. Grand Alisa Hotel (formerly Royalista Hotel) receives a wide array of feedback from guests, resulting in a mixed overall impression. Many visitors highlight the friendly and attentive staff, noting that service is often both warm and accommodating, with some staff even going the extra mile to assist guests beyond expectations. Several reviewers also praise the hotel’s cleanliness, particularly in public spaces like the pool area, and appreciate the daily housekeeping in rooms. For families, the pool and water slides are a popular attraction, and the variety of food is frequently mentioned as a strong point, with ample options catering to different tastes. Some guests, especially those new to all-inclusive experiences, find the hotel to be excellent value for money, with a welcoming atmosphere and a focus on guest satisfaction. However, not all experiences are positive. Some guests report significant issues with room cleanliness, citing problems such as mould, worn-out facilities, and insufficient housekeeping. Complaints also extend to maintenance problems like broken bathroom fixtures and ineffective air conditioning or heating. Food safety and allergy concerns are raised by a few guests who felt the dining staff were unhelpful or even rude, and the quality and presentation of meals were at times questioned. Entertainment and activities receive mixed reviews, with some guests enjoying the options available while others found them lacking or not suitable for all ages. Overall, Grand Alisa Hotel seems to offer a pleasant and affordable stay for many, yet it also faces challenges in maintaining consistent standards, particularly in room upkeep and customer service in the dining area.