Sun Star Resort Hotel

Informal, all-inclusive hotel offering a private beach area & a spa, plus indoor & outdoor pools. Sun Star Resort Hotel has received a range of feedback from guests, reflecting both its strengths and areas needing improvement. Many visitors appreciated the cleanliness and upkeep of the hotel, noting that the rooms were well-maintained and the public areas, such as the pool and lobby, were spotless. Families in particular enjoyed their stay, mentioning friendly staff and convenient amenities like the on-site shop and close proximity to the beach. Children seemed to have a great time at the pool, and the Turkish bath at the hotel spa received positive remarks from some guests. However, several guests expressed disappointment with the quality and variety of the food, describing it as repetitive and basic. The all-inclusive package was also a point of contention, as some services and items—like ice cream and certain drinks—incurred additional charges, which led to a sense that the “all-inclusive” promise was not fully delivered. Service in the dining areas was reported as inconsistent, with staff sometimes stretched thin during busy periods. Guests also mentioned challenges such as limited drink options at the bar, occasional shortages of items like ice and gin, and a lack of late-night snacks. While some staff were highlighted for their helpfulness, others were described as less welcoming. Overall, while the hotel offers a clean and comfortable environment in a good location, improvements in food variety, transparency about extra charges, and more attentive service could significantly enhance the guest experience.